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Welcome to the Virginia Housing | Housing Choice Voucher Program Landlord Portal! The Landlord Portal is a secure, web-based tool landlords/HAP payees use to access information on properties leased under the HCV Program. User-friendly menus and instructions make it easy to reconcile your accounts.

HQS Inspection Regulation Update

Starting December 29, 2024, HUD Regulations will now require all participating units under the Housing Choice Voucher program to have smoke alarms inside each sleeping area. Please note that the previous HUD Regulation regarding smoke alarms outside sleeping areas will still apply.

This regulation change will not affect the carbon monoxide detector requirements. Allow this to serve as a reminder that if a Housing Choice Voucher program unit has any gas utilities, a carbon monoxide detector must be present on all levels of the unit.

If any required smoke and/or carbon monoxide detectors are missing, not installed properly or are not functioning properly - the Virginia Housing is required to notate that as a 24-hour emergency deficiency. This means that all detectors will need to be installed/replaced/repaired within 24 hours of the initial inspection time. Failure to comply with HQS Regulations may result in abatement of any Housing Assistance Payment(s) or termination of HAP Contract(s).

Please note that the inspector will notify landlords via mail/phone/email ahead of upcoming scheduled inspections. Virginia Housing sincerely appreciates your cooperation with the program regulations.

Please contact Ryan Harrison 804-343-5927 with any questions or concerns.

(PLEASE READ: We have disabled the direct deposit statement report as it must be reprogrammed by the vendor to accurately reflect reimbursements in addition to payments. Please use the payment tab to view the payment detail for each voucher holder.

If you have questions or need assistance, email LLPartnerPortal@virginiahousing.com. Virginia Housing's Customer Call Center can be reached during normal business hours from 8:30 am - 5:00 pm toll free at 877-843-2123. Please tell the Call Center Representative that you wish to speak with someone in the Housing Choice Voucher Accounting Department.

Thanks for your participation in the Virginia Housing | Housing Choice Voucher Program.

 

TERMS OF SERVICE

Information contained in this Landlord Portal is provided for the exclusive use of landlords/payees of the Virginia Housing | Housing Choice Voucher Program. Virginia Housing reserves the right to deny or cancel accounts, monitor, log, or record any activity on these resources. Misuse of the information contained on the Landlord Portal will result in disciplinary or other actions including termination of access and/or prosecution under Federal, State or Local law.

No warranties, expressed or implied, are provided for the completeness or accuracy of the data herein, or for its use or interpretation.  Use of this site acknowledges that the user accepts the terms of service.