Welcome to the VHDA Landlord Partner Portal (Landlord Portal). The Landlord Portal is a service for the Housing Choice Voucher landlords/payees to view their information regarding their program participants. The VHDA’s Housing Choice Voucher Program (HCVP) Landlord Portal is a secure, web-based tool where property owners/payees can access information relating to properties currently under contract with HCVP rental assistance.
PLEASE READ: EFFECTIVE DECEMBER 1, 2016, THE PROGRAM WILL NO LONGER MAIL PAPER STATEMENTS TO PAYEES WITH DIRECT DEPOSIT. We also have disabled the direct deposit statement report as it must be reprogrammed by the vendor to accurately reflect reimbursements in addition to payments. Therefore, please use the payment tab to view the payment detail for each voucher family.
Owners/payees can access payment details, rental payment holds, and abatements all online. The Landlord Portal's information can be saved and printed from any computer connected to the Internet. The Landlord Portal provides all needed information for reconciling account information with user-friendly menus and instructions.
The Landlord Portal is available 24 hours a day and is updated nightly between 3:00 a.m. and 6:00 a.m. to ensure current information is displayed for the next business day. The Landlord Portal will default and display 12 months of payment information. A landlord/payee can also see historical data by using the calendar filter to display any date range of payment information.
We appreciate your participation in the VHDA Housing Choice Voucher program and look forward to a seamless transition to the Landlord Partner Portal.
For questions and comments, email LLPartnerPortal@vhda.com for assistance. VHDA's Customer Call Center can be contacted during normal business hours of 8:30 am - 5:00 pm at 877-VHDA-123 (toll-free). Your questions should be directed to Eileen O'Neill or Tarea Tillman for assistance with your account when contacting our Customer Call Center.